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Nov. 14, 2016

Infographic: Run Committee Meetings

by ITtoolkit

Meetings are the most important aspect of committee operation. It takes the right tools to run successful committee meetings. Learn what they are and how they are used in this helpful infographic.

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October 12, 2016

Infographic: Recipe for Meeting Success

by ITtoolkit

This informative infographic gives you a "visual view" of the steps required to create realistic, relevant agendas for all your meetings. It's an easy recipe, designed to make the most of every meeting.

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August 19, 2016

Actionable Meeting Agendas

by ITtoolkit

When it comes to meetings, productivity is made possible when the published agenda is created to suit meeting purpose, goals and objectives. An actionable agenda must also be sufficiently detailed to set appropriate expectations.

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June 9, 2016

Communicating for Customer Service

by ITtoolkit

Going beyond technical capabilities, every service encounter must also incorporate key strategies for effective communication, designed to instill confidence and build credibility. This is customer service.

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September 3, 2016

How Did That Meeting Go?

by ITtoolkit

Your meeting is over and now it's time to take stock. Was it a success? Were expected results realized? Were goals met? And what happens now? These are the questions to be answered and acted upon.

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June 9, 2016

Leading Productive Conference Calls

by ITtoolkit

There is always a benefit to the in-person meeting, but that is not always practical, and conference calls are a rountine meeting mechanism. But, they require an added level of management to achieve intended results.

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June 9, 2016

Closing Projects on a High Note

by ITtoolkit

Every project comes to an end (one way or another). Communication is an essential element of the closure process, ensuring that every project ends on a positive note (even when the project may not have been a complete success).

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May 24, 2016

The Art of Project Status Reporting

by ITtoolkit

Status reporting is the means by which project "progress" is quantified and managed. Effective status reporting is more than due dates and percentage complete, it's also a communication art.

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May 24, 2016

Simple Steps for Successful Kickoffs

by ITtoolkit

The project kickoff meeting is the "grand opening" event for your project. It's your chance to communicate credibility, competence and resolve to succeed. Make it count for the good of your project.

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