PUMP UP THE VALUE OF IT PROJECTS AND SERVICES!
Learn more in the Service Strategy FAQ
Start with a Vision
Value added IT is hard work, but when it succeeds, you'll see a big payoff in IT service quality, productivity and acceptance. But you need the right tools to make it all happen.
Support and Transform
The IT Service Strategy Toolkit provides everything you need to create, promote and sustain value-added services, to deliver IT that both supports and transforms.
Tools and Templates
Complete with concepts, checklists, charts, and templates, the Toolkit takes you through the "service strategy" process, covering multiple organizational and operational practices.
Create a solid foundation for successful projects and services with innovative strategies for planning, organizing, prioritized needs, aligned objectives and reasonable policy making.
Learn how to promote your project and service "vision" with key strategies to save time, be more productive, work with end-users, set realistic expectations and more.
Follow comprehensive steps to plan and execute meaningful "IT service reviews", to evaluate "value-added" progress and find new ways to continually improve.
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Go Step-By-Step to Your
Own IT Management Vision
Chapters and Templates
It's everything you need to make "value-added IT" happen.
The Toolkit is filled with service strategy concepts, steps, techniques and templates. Here's a preview of what's inside, offering a glimpse into each chapter and a look at the IT Vision Statement and other templates.
Start with a look at the complete Table of Contents for the 360+ page Toolkit Practices Manual.
The Practices Manual is written in a clear, easy to follow style, with a focus on learning and taking action.
The Toolkit Instruction Manual provides user-friendly instructions for using all the Toolkit components.
Prepare documented IT management "vision statements" with the fully formatted, editable template.
Prepare documented charters for your IT Steering Committees with this fully formatted, editable template.
The Toolkit contains (2) fully formatted document templates for service review planning and analysis.
Use the Service Review Survey and Results Report spreadsheets to collect feedback and figure out what it means.
Find glossaries and more including illustrations, checklists, and sample Committee Code of Conduct.
STILL NOT CONVINCED? SEE THE TOOLKIT FAQ.Go
Topics Covered in the Toolkit
IT Service Strategy Articles
We're very proud of the ITtoolkit.com catalog of "how-to" articles, dedicated to managing IT projects and services using our own "service strategy methodology". You may also like our series of IT management infographics as well as the featured articles below.
Optimize IT capabilities, productivity, relevance and acceptance with a strategic IT vision.Read More
The kick-off is the equivalent to your project grand opening. It's your chance to make a good impression and build credibility for what lies ahead.Read More
At every stage, stakeholder acceptance is essential to IT management success. But perceptions of success should not be left to chance.
Disaster recovery planning is hard work. Make it easier with a "team approach" to plan development.Read More
All projects face constraints. The question is not "if", but when, what type, and most importantly, what can be done. That's what strategic fast tracking is for.Read More
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So many websites focus on the mechanics of managing projects and IT services --- we take a more "strategic" point of view.
Who Are We?
We're Right Track Associates, proprietors and publishers of fasttrackmanage.com, ITtoolkit.com, the Fast Track Project Toolkit, and Service Strategy Toolkit. We started with ITtoolkit.com in 2001 and have continued to grow our content and toolkit offerings.
Our goal is to help you make the most of every dollar, hour and effort spent managing IT. And we do it through original ideas, steps and strategies you won't find elsewhere, focusing on simple ways to maximize management capabilities.
Find More Details in the FAQContinue
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