Look inside the Service Strategy Toolkit.... Previews
Start with a Vision
Vision building is hard work, but when it succeeds, you'll see a big payoff in IT value, productivity and acceptance. But you need the right tools to make it all happen.
Support and Transform
The Service Strategy Toolkit gives all the tools you need to create, promote and sustain your own IT management vision, to deliver IT that both supports and transforms.
Tools and Templates
Complete with concepts, checklists, charts, and templates, the Toolkit takes you through the "vision" process, covering multiple organizational and operational practices.
Create a solid foundation for your vision with innovative strategies for organizing IT, establishing service portfolios, managing projects, developing IT policies and more.
Learn how to promote your vision with resource strategies to form IT/End-User Partnerships, lead successful IT steering committees, avoid IT service expectation gaps and more.
Follow comprehensive steps to plan and execute meaningful "IT service reviews", to evaluate "vision" results and find new ways to continually improve.
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Go Step-By-Step to Your
Own IT Management Vision
Read the Toolkit FAQ.
Get a quick view of all the Toolkit topics and contents as presented in the published Table of Contents.
What is an IT management vision? Chapter 1 lays out the basics and sets the stage to move forward.
Chapter 2 provides the steps and strategies used to create and implement an IT management vision.
Promote your strategic vision using the IT Steering Committee, the IT/end-user partnership, and more.
Chapter 4 covers the key practices to sustain the vision through projects, planning and IT service reviews.
Chapters 5 and 6 are devoted to the IT service review, providing concepts, steps and how-to guidelines.
Find glossaries and more "how-to" including service review checklists, Committee Code of Conduct and more.
Produce vision deliverables using the Vision Statement, Committee Charter and Service Review templates.
Are you ready to take I.T. to the next level?Buy Now
Inside the Toolkit
Word and Excel
Read Our Featured Articles
Optimize IT capabilities, productivity, relevance and acceptance with a strategic IT vision.Read More
The kick-off is the equivalent to your project grand opening. It's your chance to make a good impression and build credibility for what lies ahead.Read More
At every stage, stakeholder acceptance is essential to IT management success. But perceptions of success should not be left to chance.
Disaster recovery planning is hard work. Make it easier with a "team approach" to plan development.Read More
All projects face constraints. The question is not "if", but when, what type, and most importantly, what can be done. That's what strategic fast tracking is for.Read More
The Service Strategy Toolkit
Choose Your Edition
Each edition includes the Practices Manual. "Extra" adds the Vision Statement and Committee Charter Templates. The "Bundle" adds Service Review Plans, Satisfaction Surveys and Analysis Templates. (FAQ)
|Standard $69.95||Extra $89.95||Bundle $121.95|
|Practices Manual||Adobe PDF Format||Adobe PDF Format||Adobe PDF Format|
|Word Templates||N/A||Vision Statement, Steering Charter||Statement, Charter, Review Plans|
|Excel Worksheets||N/A||N/A||Survey, Results Report|
|Buy Now||Buy Now||Buy Now|
So many websites focus on the mechanics of managing projects and IT services --- we take a more "strategic" point of view.
Who Are We?
We're Right Track Associates, proprietors and publishers of fasttrackmanage.com, ITtoolkit.com, the Fast Track Project Toolkit, and Service Strategy Toolkit. We started with ITtoolkit.com in 2001 and have continued to grow our content and toolkit offerings.
Our goal is to help you make the most of every dollar, hour and effort spent managing IT. And we do it through original ideas, steps and strategies you won't find elsewhere, focusing on simple ways to maximize management capabilities.
You may also like our "Fast Track Project Toolkit"....Learn More
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