Quick
Tools Forms and Templates
for IT Planning
Quick
Tools for IT Management Planning
The IT Planning Quick Tool series is designed to for
planning, analysis and documentation, covering IT policies, best
practices, customer service issues and related matters. Each Tool
is provided in universal PDF format.
Click here for project related Quick Tools.
Quick Tools are available for instant download with free membership at ITtoolkit.com. Registration is fast and easy. We ask only for limited demographic information so that we can keep up with our members needs and interests. We do send periodic newsletters and announcements, but we will not clutter your inbox with unwanted mail. Sign up today and gain access to our entire collection of quick tools and how-to articles. Privacy Policy
Select
Quick Tools:
The Best Practices Scorecard
Evaluate IT
management practices for value, efficiency and results. It's a
fast and easy way to review current practices and get a handle on
what's going on in your IT shop. Use the results to plan new
IT policies and policy changes.
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The Customer
Service Plan Template
Document customer service scope, goals, objectives and related
operational parameters for internal customers of IT services
(technical, strategic and/pr project management). This is a
fast, easy way to document your own "mission statement" for IT
customer service.
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The Mission Statement Template
What is your mission? Whether you are managing a
project team or technical support group, operational goals and
objectives should be recorded and accepted via a documented mission
statement. This PDF fill-in form will help you to quickly
prepare high level "mission statements" for a variety of
purposes and services.
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The IT Service Objectives Scorecard
Quickly evaluate and analyze IT service effectiveness
according to a defined scoring system. It's a fast, easy way
to get a handle on service quality and results.
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The Moves Adds and Changes Worksheet
Plan and track physical moves and configuration changes for
technology related assets (laptops, desktops, software, printers,
monitors and more). Tracking "MAC" activity is an important
role for the internal IT organization, simplifying support and
saving time.
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The Policy Satisfaction Survey
Solicit and collect stakeholder and end-user feedback on IT
related plans and policies. Use it to evaluate
policy quality and usefulness, as well as end-user perceptions.
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The Policy Planning Worksheet
Track and plan IT management policies, documenting details,
production tasks, and key content elements. Depending on your
needs, your IT policies may cover internet access, e-mail, end-user
technology standards, procurement, etc.
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The Process
Evaluation Scorecard
Evaluate IT management processes according to a set of pre-defined
criteria. Use it evaluate current procedures and practices,
and perform your own IT "health check".
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The Scenario Planning Worksheet
Document and analyze planning scenarios. These
scenarios can then be used as part of the management planning
process for IT services and strategies.
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The SLA Planning Worksheet
Plan and document
terms and requirements
for IT "Service Level Agreements".
Use it for any type of IT service requirement.
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The Staff Burnout Scorecard
Identify and rate "staff burnout" warning signs. Using this
scorecard, you can rate and rank burnout symptoms according to (8)
categories, and get a fast, big picture perspective.
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The Software Evaluation Scorecard
Analyze and evaluate potential software product purchases
according to a set of defined criteria, costs and budget
comparisons. Use it to quickly analyze potential products and
product upgrades.
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The System Change Request Form
Request, evaluate and approve requested changes to IT
systems, which can include hardware, operating systems and software
applications. Use it to quickly document requested and planned
changes for tracking and planning purposes.
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The Test Plan Checklist
Plan testing activities for project deliverables.
Deliverables testing takes place throughout the project process, for
validation, and most notably prior to deliverables completion and
implementation.
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Quick Tools are available for instant download after registration for free membership at ITtoolkit.com. Registration is fast and easy. We ask for limited demographic information so that we can keep up with our members needs and interests. Privacy Policy
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