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IT management is part project management, part technology operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
See our full product catalog
Quick Tools Subject Index
Select a Subject
Project Selection and Initiation
Risks, Issues and Change Control
Finances and Procurement
Staffing and Resource Management
Project Planning and Execution
IT Operations and Planning Strategies
General Management Practices
Forms, Templates, Checklists
Project Management and IT Planning Tools
What are quick tools?
Our original series of downloadable "quick tools" are easy to use planning tools, provided in PDF format, and formatted as fill-in forms. Each tool is designed for a specific purpose - to prepare a plan, analyze an issue, or document a policy. The current collection spans three topic areas - projects, IT planning, and operations management. And, you will find templates, checklists, worksheets and scorecards.
To get started, you can choose one featured tools below, or click to see the full listing of the tools available.
Featured Quick Tools
The Project Scope Statement: Use this tool to
define and document project scope. Scope defines the expected
work effort required to complete a given project, and should be
documented before any project work begins.
The Customer Service Plan Template:
Use this template to define and document IT customer
service plans, covering scope, goals, objectives and related operational
issues. The Customer Service Plan sets expectations and
defines IT/end-user relationships.
The Policy Planning Worksheet: Use this form to define, plan and track
management policies, documenting goals, objectives, production tasks and key content elements.
This worksheet is flexible and can be used for various types of management policies.
See the full list of available quick tools.
Best Value for Project Managers
The Project Management Bundle is filled with useful ideas, time-saving steps, and easy to use tools to help you start, manage and complete any project. You get (8)
Management Kits, with more that (250+) pages of steps and
instructions, and (20+) forms and templates. This bundle is available for download or on CD for $249 - a
savings of 20% compared to individual product titles.