ITtoolkit.com: Managing projects and technology operations.

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Fast Track Project Forms
Low cost packages filled with concepts, steps, forms and document templates for projects and planning.

Quick Tools
Free and simple planning forms.  All in PDF format.

• Top 10 Articles for Project Success Learn how to increase your odds for a successful project.

• Top 10 Articles for IT Alignment Learn how to improve relationships and align IT services with business needs.

• Top 10 Articles for Productivity Learn how to work smarter, make the most of limited resources and be more productive in your own work environment.

Download Free White Paper: IT management is part project management, part technology operations and part general management.  To achieve success, each element must be addressed. We show you how. To get started, download your own copy of our white paper - The Manage by Process Framework.

 

Topics
IT Management Operations and Organizations

In most applications, the internal IT (information technology) organization is responsible for the selection, management and support of technology in the business environment.  As an internal support function, the IT operation must be organized, and run with optimum efficiency, aligned with business needs, vision, and objectives.

 

IT Organizations by Design

Ultimately, the internal "information technology" organization exists to support and serve the business in the selection, deployment and utilization of technology. The related organizational structure chosen should be the one best suited to the task, considering goals, costs, efficiency, productivity, results, and available resources. There is no right or wrong way to structure an IT operation, but in all likelihood, any structure you choose will be derived from four basic organizational possibilities.

Additional Articles:

• IT Management Practices for the Enterprise
• IT Management Practices for the Small Business
• Decision Making in IT: Anticipate Impact

 

• IT Mission Statement Template
• Policy Evaluation Scorecard
• Process Evaluation Scorecard
• Analysis Framework Worksheet

 

If your end-users are dissatisfied with the quality or delivery of technology support and strategic planning services, you need to know it.  And you need to know why end-users are unhappy, and how to respond to problem areas before they become larger than life.

The IT Services Survey Kit, from ITtoolkit.com, provides you with a complete, step-by-step process to help you survey end-users, measure perceptions, and analyze data to quantify feedback and improve IT service quality.

 

The Project Selection Roadmap
The Project Selection Roadmap provides a "fast track"  process for project selection based on (16) pre-defined screening criteria and (10) pre-defined viability thresholds, with a related scoring and weighting system to account for the cost of maintaining the status quo.  In this one practical, cost effective tool, you get the forms, steps and information you need to review project proposals and make informed decisions - whether you choose to approve a project, reject a project or some action in between.