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IT management is part project management, part technology
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IT Management Operations and Organizations
In most applications, the internal IT (information technology) organization is responsible for the selection, management and support of technology in the business environment. As an internal support function, the IT operation must be organized, and run with optimum efficiency, aligned with business needs, vision, and objectives.
Featured Article
Ultimately, the internal "information technology" organization exists to support and serve the business in the selection, deployment and utilization of technology. The related organizational structure chosen should be the one best suited to the task, considering goals, costs, efficiency, productivity, results, and available resources. There is no right or wrong way to structure an IT operation, but in all likelihood, any structure you choose will be derived from four basic organizational possibilities.
Additional Articles:
- IT Management Practices for the Enterprise
- IT Management Practices for the Small Business
- Decision Making in IT: Anticipate Impact
Related Tools:
- IT Mission Statement Template
- Policy Evaluation Scorecard
- Process Evaluation Scorecard
- Analysis Framework Worksheet
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Featured Management Kit
If your end-users are dissatisfied with the quality or delivery of technology
support and strategic planning services, you need to know it. And you need to
know why end-users are unhappy, and how to respond to problem areas before they become larger than life.
The IT Services Survey Kit, from ITtoolkit.com, provides you with a complete, step-by-step process to help you survey end-users, measure perceptions, and analyze data to quantify feedback and improve IT service quality.