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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
See our full product catalog
Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary

Project Management Articles
Project-Speak: Lessons Learned
In simplest terms, lessons learned equal informed conclusions regarding project quality and performance. The information gleaned can be applied as a roadmap for project improvement, used to maximize future successes and minimize future failures. By their very nature, lessons learned will be based both on fact and perception. Facts will be determined by quantifiable project results, and perceptions will be based on individual and collective views of project performance.
Articles Subject Index (Project Management)
- Concepts and Principles
- Risks, Issues and Change Control
- Finances and Procurement
- Staffing and Resource Management
- IT Projects
- Project Planning Strategies
- Requirements Planning
Featured Management Kit
The
project review process is the most effective mechanism for improving
project management practices and actual project results. A
timely, comprehensive project review can reveal so much - what went
wrong, what went right, and how to avoid problems in the future.
The Project Review Survey Kit, from ITtoolkit.com, provides you with the steps, forms and advice to help you review project performance, using staff and customer feedback to evaluate mistakes and capitalize on success. read more