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The Manage by Process Framework is a how-to roadmap for managing IT organizations and services. The fast track process is a ready to apply process for optimized project management. Read our series of original articles for managing projects. Read our series of original articles for managing IT services and support. Read our series of original articles for developing management skills. Jumpstart project planning tasks with the Quick Tool series of forms and templates. Get upgraded, customizable versions of our most popular quick tools. Browse the product catalog to find targeted solutions for specific management needs. On time, on budget and as planned projects on the fast track. ITtoolkit.com is a one-stop resource offering practical information and solutions for managing projects and IT services.Tips and Techniques for Project Reviews and Lessons Learned

Project-Speak:  Making Sense of the Lessons Learned

Original Project Management Article from ITtoolkit.comIn simplest terms, lessons learned represent informed conclusions regarding project quality and performance.  These lessons are typically uncovered  by a formal (or not so formal) project review,  forming the basis for process and project improvement, to maximize future successes and minimize potential failures. By their very nature, lessons learned will be based both on fact and perception. Facts will be determined by quantifiable project results, and perceptions will be based on individual and collective views of project performance.  read full article

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Lessons Learned Solutions
The project review survey is the primary tool used to assess project performance, to solicit and collect feedback from project stakeholders.  Using the Fast Track Project Toolkit you can quickly conduct actionable reviews, gathering all the information you need to analyze and document related lessons learned.  The Toolkit includes a pre-formatted, fill-in-the-blanks survey form and complete Lessons Learned Template to document survey results, peer reviews, self-assessments and related conclusions.

The Toolkit is an all-in-one package of concepts, steps and tools to manage projects according to the ITtoolkit.com fast track management model.  Go from proposal to project review as you apply fast track concepts to maximize available resources, follow fast track steps to save time, and use the fast track tools to get results.  The package contains more than 400+ pages of process documentation and (20+) templates, forms and spreadsheets.  It covers all these topics & more.....

Project proposal preparation and project selection decision making.
Documentation and acceptance of project goals, objectives, organization, scope, & more.
Governance planning covering project communication, risk management, change control & more.
Project oversight including risk tracking, issues management, status reporting, meetings & more.
Post project reviews including stakeholder surveys, peer reviews, & lessons learned analysis.

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Project Management Titles
The Business Benefits Checklist
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The Fast Track Statement of Work
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The Project Status Snapshot
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