Asset management practices and policies are the key to IT service productivity.
Topics> Asset Management Practices and Procedures
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Step 2: Read the "Introduction to Asset Management" overview provided below.
Step 3: Browse the asset management content suggestions to find the information you need.
Introduction to Asset Management:
As a manage by process practice, IT asset management provides the
practices and procedures by
which physical technology components (hardware, software, and
related items) are managed and tracked, covering issues such as
location, ownership, usage, configuration, maintenance, and
disposal.
How does technology asset management improve IT service productivity? Through "asset awareness" (i.e. the ready access to asset information for the purposes of supporting IT plans, strategies and services).
Asset awareness promotes quality support (making it easier for IT staff to do their jobs), facilitates standardization, streamlines procurement needs, and facilitates planning needs for disaster recovery, upgrades, service improvement initiatives, projects and related matters.
Suggested Asset Management Content and Tools
The
Asset Management Policy Planner
Too Outdated to Update? The Legacy Systems Analysis
Legacy systems are more than just hardware and
software - they are operational "legacies", having formed
attachments at a job security and productivity level. This
operational bond can be personal and emotional, manifested by an
outward resistance to change. As a result, any process used to
assess and analyze legacy system viability must account for all
technical issues, business variables and emotional issues involved.
The Asset Management Needs Assessment
Managing Desktop Moves, Adds and Changes
Planning Policies for Desktop Asset Management
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