Value-added IT is achieved when the adopted IT service portfolio is delivered in an optimized manner, to ensure that technology is used for maximum benefit and productivity, and that all IT related plans and decisions are fully aligned with business needs and objectives. This "value" is realized through the implementation of a strategic IT management vision. Read on to learn more.
Value-added is a strategic concept, driven by the premise that "value" can be realized beyond the obvious. It is obvious that an IT department is expected to install systems properly, keep them running and provide quality support. The "added value" is realized when these services are sufficiently integrated with business objectives and corporate culture to contribute to the actual "bottom line" in one or more positive respects.
Value-added IT is characterized by a defined management vision and a strong, collaborative partnership between the IT organization and the end-user community. Added value is not organic - it takes planning and effort to achieve that level of IT service, cooperation, credibility and collaboration. To identify and take advantage of all opportunities to add value, the smart IT executive and/or manager will look to achieve three (3) key goals:
The first step to providing added value is to identify the potential "targets" for value added IT service delivery, considering the existing IT service portfolio and the potential changes that may provide the value and benefit being sought.
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Strategic "project fast tracking" is a streamlined project management process, specifically used to overcome the most common types of project obstacles, including insufficient time, resource shortages, budgetary deficiencies and stakeholder conflicts.
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