IT projects and service operations make for a hectic, challenging work environment. Considering the pace, burnout is an all too common occurence. Will staff members speak up? Some may be reluctant and that is certainly understandable. And when they speak up - if they speak up - it may be too late - the problem may have already taken hold. It's best to act before that happens. Read on to learn how.
A smart, attentive and proactive IT manager will quickly recognize the need to monitor all aspects of staff morale and performance, and will learn how to detect the warning signs before they become readily visible to others who may care to see them. (Also Read: Making Criticism Constructive and Productive)
Once you have identified the signs of a burnout problem, what can you do to prevent a full blown burnout disaster? Burnout can occur on a "team" or individual level. Team burnout occurs as the overburdened group reacts collectively to difficult projects and work environments. Individual burnout can be brought about by underlying emotional or physical problems. These situations should be escalated immediately to management and human resources. When individual or team burnout appears "environmental", you should look to the working source of the problem.
Burnout is most often the result of a unusually heavy workload, exacerbated by short timelines, long work hours, demanding end-users, and negative perceptions of IT as an organizational entity. In consideration of these issues, the following tips and tricks can be used to relieve the pressure and hopefully shift the workplace dynamic.
About Us- ITtoolkit.com has been around since 2001. What will you find here? We have articles (covering a wide range of topics relating to our IT service strategy and project fast tracking methodologies). We have templates and whitepapers to download. We have our series of IT management infographics. And, we have our "Toolkit productivity packages", combining "education and execution" - with time-saving concepts, steps and templates packaged in digital downloads. Our current Toolkit offerings include the Fast Track Project Toolkit and IT Service Strategy Toolkit.
If you are, then you need the IT Service Strategy Toolkit from ITtoolkit.com! The Toolkit teaches you how to "add value" to IT projects and services -- using our time-saving "service strategy process". It's ready for instant download, filled with 400+ pages of steps, guidelines, practices and templates. Find Out More
Strategic fast tracking is a streamlined project management process, used to level the playing field when "project problems" get in the way of on-time success. Our informative "fast tracking" article series explains more:
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