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July 15, 2015

The Value of Institutional Knowledge

by ITtoolkit

Institutional knowledge is derived from experience, reflecting collected wisdom. It has so much potential, but only if you act to make it a valuable asset. Otherwise it will remain an untapped resource.

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July 15, 2015

Top 3 Tips for Knowledge Transfer

by ITtoolkit

Once it's captured, institutional knowledge must be preserved and transferred. Knowledge holders may be reluctant to share and participate. That's an obstacle that must be overcome.

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February 28, 2015

Infographic: Project Lessons Learned

by ITtoolkit

This informative infographic gives you a "visual view" of the project review and lessons learned process, leading to continuous improvement and the creation of an "institutional body of knowledge".

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August 12, 2014

Quick Start: Project Audits

by ITtoolkit

Project audits are one of the key means of identifying project lessons learned - to be used to improve future project results. Project auditing practices should be designed to suit organizational needs and capabilities.

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June 9, 2016

Facing Up to Project Delays

by ITtoolkit

All projects are burdened by deadlines and uncertainty. Delays are inevitable, and the wise project manager must find ways to face them head on. Lessons learned provide the means to anticipate future delays.

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January 24, 2015

Graceful Exits from Troubled Projects

by ITtoolkit

Projects can fail for any number of reasons - poor definition, poor planning, lack of support. The list goes on. When projects fail, you need a way out, preferably with the softest landing possible.

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June 5, 2014

Quick Start: Lessons Learned Basics

by ITtoolkit

One of the most important objectives of an IT management vision is quest for continuous improvement. In the project management sense, lessons learned provide the basis for improving future projects and related practices.

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June 5, 2014

Taking Ownership of Rogue Projects

by ITtoolkit

What is a rogue project? Typically, it's a project that begins outside of the normal process, starts to go bad, and has to be saved. There is much to be learned from these projects, including how to avoid them in the future.

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September 23, 2014

Simple Steps for Deliverables Testing

by ITtoolkit

It's not smart to put project deliverables into place without some form of testing and related acceptance. Testing does not have to be costly or complicated, it just has to serve as a foundation for successful project delivery.

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