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The Manage by Process Framework is a how-to roadmap for managing IT organizations and services. The fast track process is a ready to apply process for optimized project management. Read our series of original articles for managing projects. Read our series of original articles for managing IT services and support. Read our series of original articles for developing management skills. Jumpstart project planning tasks with the Quick Tool series of forms and templates. Get upgraded, customizable versions of our most popular quick tools. Browse the product catalog to find targeted solutions for specific management needs. On time, on budget and as planned projects on the fast track. ITtoolkit.com is a one-stop resource offering practical information and solutions for managing projects and IT services.Managing IT Needs and Services for the Small Business

Small businesses have the same need for reliable technology as any large corporate enterprise. It's all a question of "scale and complexity" - to size IT management practices and procedures to suit the varying needs of the small business.

How is it done....?  You have to first understand business needs and objectives, coupled with constraints and capabilities (what are we trying to accomplish and what are the practical possibilities?).  Then you have to match available technology to needs, objectives, constraints and capabilities.  It's a balancing act - to use technology to meet business needs (not technology needs).

Featured Articles
IT Management Practices for the Small Business
Structured IT management policies and practices have long been used in large corporations to ensure systems reliability, performance and security. But these needs are no longer limited to the corporate world. Technology can be just as critical to the survival of a small business as to the largest corporation. To serve a changing business world, the practices involved in managing business technology must be developed and adapted to suit small business needs, not size.

Planning Policies for Desktop Asset Management
Desktop asset management policies provide a roadmap for the selection, acquisition, implementation, and upkeep of desktop hardware and software.  more

Easy Steps for System Change Control
Change is a fact of life in the IT environment. Technology changes come at us at a fast and furious pace, for a variety of reasons, and whether we are ready or not.   more

How to Document IT Policies and Procedures
In order to ensure that goals and objectives are met, IT management policies and/or procedures must be produced in an appropriate format, designed to achieve desired results.  more

How to Keep Up With (Or Stay Ahead of) IT Documentation Requirements
Without meaningful documentation, IT staff may waste time repeatedly researching and collecting information, and implementing different flavors of the same technical solutions.   more

 

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