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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
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Our Most Popular Content
Topics
Small Business IT Management
Small businesses have the same need for reliable technology as any large corporate enterprise. The issue is "scale and complexity" - to size IT management practices and procedures to suit the varying needs of the small business.
Featured Article
IT Management Practices for the Small Business
Structured IT management policies and practices have long been used in large corporations to ensure systems reliability, performance and security. But these needs are no longer limited to the corporate world. Technology can be just as critical to the survival of a small business as to the largest corporation. To serve a changing business world, the practices involved in managing business technology must be developed and adapted to suit small business needs, not size.
Additional Articles:
- Easy Steps for Systems Change Control
- Creating Effective Service Level Agreements
- Do More with Less: IT Management in Changing Times
- Documenting IT Policies and Procedures
- Is it Time for an Upgrade?
- Planning the IT Operations Audit
- Setting Standards for End-user Technology
- Technical Documentation: Overhead or Obligation?
- The Basics: IT Management Policies and Procedures
Related Tools:
- The Process Evaluation Scorecard
- Project Change Request Form
- Project Issues Form
- Project Spending Report
More Topics:
- Asset Management
- Help Desk and End-User Support
- Disaster Recovery Planning
- Project Management
- Systems Management
Featured Management Kit
Disaster
recovery is one of the most important issues facing any business.
Are you ready to face this challenge? Are you prepared to
analyze current needs, plan procedures, write a plan, and keep it
current?
The Disaster Recovery Plan Process Kit, from ITtoolkit.com, gives you all the tools and resources you need to meet these challenges, and much more. This Process Kit is packed with information, instructions, planning forms and document templates to save time and improve results.