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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
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Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
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Features, Tools, and Top Ten
Click on the links below to find our most content by top.
- Project Management Articles
- IT Operations Articles
- General Management Articles
- Management Kits
- Quick Tools and Templates
- Top Ten Tips for Productivity
- Top Ten Tips for Project Success
- Top Ten Tips for IT Alignment

Concepts, Principles and Practices
Project Management Glossary
Our project management glossary features a unique compilation of articles examining key concepts in project management, translating "lingo" into useful strategies and practices. Going beyond the traditional glossary, each article offers practical definitions, and "how-to" steps relating to a specific concepts, principles or practices essential to effective project management.
A - K
L - P
- Lessons Learned
- Milestones
- Quality Management
- Project Management Standards
- Project Office
- Project Planning Definitions
- Project Steering Committees
- Project Sizing
Q - Z
- Requests for Proposals
- Resource Management Glossary
- Stakeholders
- Status Reporting
- Work Breakdown Structure
What is project management?
The application of knowledge, skills, tools and techniques to a broad range of activities to meet the requirements of the particular project. Project management knowledge and practices are best described in terms of their component processes. These processes can be placed into five process groups (initiating, planning, executing, controlling and closing) and nine knowledge areas (project integration management, project scope management, project time management, project cost management, project quality management, project human resource management, project communications management, project risk management and project procurement management).*
* Project management definition provided by asq.org/info/glossary/p.html
Best Value for Project Managers
The Project Management Bundle is filled with useful ideas, time-saving steps, and easy to use tools to help you start, manage and complete any project. You get (8)
Management Kits, with more that (250+) pages of steps and
instructions, and (20+) forms and templates. This bundle is available for download or on CD for $249 - a
savings of 20% compared to individual product titles.