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Product Information Sheet

Product Targets
The ITtoolkit.com product line is designed to meet multiple challenges for managing projects and IT services.  Each product is targeted to a specific need, from project proposals to disaster recovery planning.

Contents
Each product combines concepts, steps and tools into downloadable packages designed to fill actionable planning needs and produce related deliverables.  Each product will produce real-world results - fast and easy!

Manuals:  Filled with how-to concepts, step by step procedures and technical instructions.
Forms:  Fill-in-the-blank forms to collect information, analyze and plan.
Workbooks:  Pre-formatted spreadsheets combined into workbooks for easy planning.
Document Templates:  Polished templates pre-formatted according to document needs.
Presentation Templates:  Professional slide show templates for meetings & presentations.

Technical Information
Our products are produced in electronic format, allowing us to deliver your purchase via immediate download.  Each product contains manuals, forms and templates in PDF, Microsoft Word, Excel or PowerPoint formats as appropriate (Adobe Acrobat and Microsoft software required).  Your purchase will be downloaded (or sent to you) as one or more .zip files, which must be extracted for installation and usage.

Trial Versions
Due to the nature of our products (combining how-to manuals with tools), we are unable to provide trial versions.  However, we do provide a full Satisfaction Guarantee with every purchase.  If you are not satisfied for any reason, we will gladly refund your full purchase amount.  All we ask is that you let us know within 30 days of your purchase and you confirm that all electronic and printed product components have been erased or destroyed.

Audience
Our products are suited to a diverse audience of project managers, IT managers, IT professionals, small business owners, consultants, students and anyone else interested in project management, technology services and related business management issues.

Customers
Our products have been available for purchase and download since 2001.  Our diverse, international customer base has grown to include individuals from a variety of industries, businesses and organizations including:  Ford Motor Company, Baltimore Gas and Electric, South Dakota Office of State Tax Commission, Liberty Insurance Services, Northwestern University, Fairfield University, McKee Foods, Wyndham Hotels, Intel, RCO Engineering, Eaton Corporation, Federal Aviation Administration, Adidas, and many more.

How to Order
Our products can be purchased with most major credit cards, debit cards, or Purchase Orders (pending approval).  Learn more about how to order.

 

Browse the product store to learn more about the products available.   More about ITtoolkit.com

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Product Download Assistance
Click here for assistance with purchased product downloads.


Secure Online Order Processing
We are pleased to offer secure online order processing to all our customers.  You can feel confident in your purchase as we accept PayPal and all major credit cards.  To ensure security, we do not accept telephone orders, but we do accept valid Purchase Orders.  See our Order Information FAQ for additional details.

Satisfaction Guarantee
Try our products with confidence.  If you are not satisfied with your purchase for any reason, we will gladly refund your full purchase price.  No questions asked.  We stand by our products and our Satisfaction Guarantee.

Customer Service and Support
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