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You get (8) products, with more that (250+) pages of steps and instructions, and (20+) forms and templates
This bundle is available for download or on CD for $249 - a savings of 20% compared to individual product titles.
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Licensing: The Problem Management Policy Kit is licensed per individual user. Each downloaded copy includes a Single User License.
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The Problem Management Policy Kit
Every IT organization is judged by its ability to respond to technical problems and systems outages. When faced with a serious problem, a useful, relevant, and clearly defined "management process" can save time, money, and bring faster, long term solutions. The Problem Management Policy Kit, from ITtoolkit.com, will help you develop, document and implement effective policies for pro-active problem management.
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Your Copy Today!
THE PROBLEM MANAGEMENT POLICY KIT
Published by Right Track Associates, Inc.
Available for immediate download.
Format: Adobe PDF, Microsoft Word®
Download Size: 745KB .zip file
Easy to use policy preparation package!
The Problem Management Policy Kit is designed to produce one result - a documented and approved policy for proactive problem management.
-The Planning Guide and Instruction Manual (PDF)
-The Problem Management Policy Template (Word)
(click on the link above to see a sample)
Each component is easy to use and install, produced in PDF or Word formats. Just download and get to work reading the manual, planning tasks, developing policy specifics, and documenting the results!
Focus on the problem, rely on the process....
Systems outages and service interruptions can bring serious consequences, and IT support staff must be able to respond, communicate and implement long term solutions. The Problem Management Policy Kit lays out a complete problem management roadmap, providing practical answers to critical questions:
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What
is pro-active problem management and what role does it play in
IT services? -
How can problem management policies be used to help IT staff respond to complex technical problems?
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How can problem management policies enhance staff morale?
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How can problem management policies be used to build customer relationships?
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What procedures must be followed to ensure that problem management policies are properly implemented?
Save time and get better results for IT problem recovery!
Don't re-invent the wheel - use the guidelines, steps and templates provided to plan policies, assign roles and responsibilities and prepare policy documents.
Flexible template design fits any situation. Policy document templates feature an automatic Table of Contents, content guidelines, page headers and footers, pre-defined sections, and more....
Get a great return on a single investment - use the Kit over and over again as organizational and technology needs demand.
The Problem Management Policy Kit is packed with information and instructions, all designed to help you save time and get better results. Get your copy today!
Adobe PDF Requirements: The PDF components in the Problem Management Policy Kit are compatible with multiple versions of Adobe Acrobat. Minimum Requirements: Adobe Acrobat Reader 5.1 or higher, or Adobe Acrobat 5.0 or higher.
Template Requirements: Microsoft Word® 97 or higher.
Our Customers: Our products have been available for purchase and download since 2001. Our diverse, international customer base has grown to include a variety of industries, businesses and organizations including: Ford Motor Company, Baltimore Gas and Electric, South Dakota Office of State Tax Commission, Liberty Insurance Services, Northwestern University, Fairfield University, McKee Foods, Wyndham Hotels, Intel, RCO Engineering, Eaton Corporation, Federal Aviation Administration, Adidas, and many more.