Home: Products> Problem Mgmt Policy Kit

News: Get full access to our entire articles collection with free membership....

Time-saving Tools for Problem Management Policy Planning and Development!

The Problem Management Policy Kit is also available as part of the IT Planning Toolkit

Interested in project management policies?  Check out the Project Standards Policy Kit

PRODUCT DETAILS

The Problem Management Policy Kit contains (2) digital components for  problem management policy production.

The Policy Kit Planning Guide
The Problem Management Policy Template

Planning Guide Content:
Intro to Problem Management
Problem Management in Practice
Process Workflow
Phase 1 - Initiation
Phase 2 - Planning
Phase 3 - Execution
Phase 4 - Review and Control
Phase 5 - Closure
Phase 6 - Roles & Responsibilities
Creating the Problem Management Policy

Format:  Adobe PDF; Microsoft Office Word.

Download Size: 1 MB .zip file

30 Day Satisfaction Guarantee

We are pleased to offer a 30 Day Satisfaction Guarantee with all our products.  If you are not satisfied for any reason, we will refund your full purchase price.  All we ask is that you delete all downloaded electronic files and any resulting printed copies.

Order Information

ITtoolkit.com offers secure online purchasing.  PayPal and all major credit cards accepted.    Purchase orders also accepted. For further information, see our Product FAQ and Order Information details.  Electronic products will be delivered to you via instant download,  Your download will be available immediately after payment processing.

If you experience any problems in receiving your product download, see our Customer Service page for further assistance.

Product Licensing

Our products are sold as single user licenses.  Volume license discounts are available.

Technical requirements for the Fast Track Business Case

Adobe PDF Requirements:  The PDF components in the Problem Management Policy Kit  are compatible with multiple versions of Adobe Acrobat.  Minimum Requirements: Adobe Acrobat Reader 5.1 or higher, or Adobe Acrobat 5.0 or higher. Template Requirements:  Microsoft Word® 97 or higher.

 

The Problem Management Policy Kit is an easy to use, comprehensive package for problem management policy planning and documentation.  Using this practical kit, you will learn how to plan and document proactive problem management policies to suit every IT management need and capability.

 featuring....
The Policy Kit Planning Guide & Instruction Manual
The Problem Management Policy Template

Create your own "problem response roadmaps" to be activated whenever service or systems problems arise.  Learn how to use standardized problem response policies to consistently solve complex problems, improve IT services, build customer relationships and improve staff morale.

The fully searchable Planning Guide and Instruction Manual is provided in universal PDF format, compatible with free Adobe Reader® or Adobe Acrobat®.

Prepare professional and actionable problem management policies using the pre-formatted and fully customizable Problem Management Policy Template.

The Problem Management Policy Template is formatted for use in Microsoft Office Work, designed for ease of use, featuring an automatically generated Table of Contents, section headings, headers, footers and more.

   

Save time and money with standardized tools offering consistency and credibility.

 

The Problem Management Policy Kit gives you the tools you need to create you own documented policies for IT problem management.  Download your copy and try it out today! Your purchase is backed by our 30 Day Money Back Guarantee.

 

Our Customers: Our products have been available for purchase and download since 2001.  Our diverse, international customer base has grown to include a variety of industries, businesses and organizations including:  Ford Motor Company, Baltimore Gas and Electric, South Dakota Office of State Tax Commission, Liberty Insurance Services, Northwestern University, Fairfield University, McKee Foods, Wyndham Hotels, Intel, RCO Engineering, Eaton Corporation, Federal Aviation Administration, Adidas, and many more.