Once technology assets are put in place, they can be hard to track .... mobile devices, relocations, staff changes, and frequent configuration updates, can all transform the overall asset landscape. These changes, when left uncontrolled, can have a major impact on IT's ability to support, upgrade and manage these same assets.
Asset management is a series of policies, procedures and practices for keeping track of technology assets (hardware and software) by location, ownership, usage, configuration and maintenance. While technical and organizational requirements will determine the scope and extent of any asset management program, management methods can range from the simple to the complex --- from manual inventory lists to integrated software solutions for inventory, problem management, change control and software distribution.
While it is often assumed that asset management is only worthwhile in the large, corporate environment, any business can benefit from practices that facilitate technology usage and support. The key is to develop the right program for your individual circumstances. Before you can begin to develop any long term asset management strategy, you must first size the effort to identify current “status”, and the issues to be addressed. This is the essence of the asset management needs assessment. (Download Whitepaper: Quick Guide to Asset Management Policy Planning)
If you are unable to answer one or more of these questions in a sufficiently positive fashion, then you may need to take a careful look at your current methods and strategies for asset management. Your overall goal should be the creation of a realistic "workable" asset management program.... designed to meet budgets, technical requirements and internal capabilities.
In order to realize the benefits of the “asset management” effort, needs must be matched to objectives and potential benefits to achieve operational alignment. The following list describes the typical and primary objectives for IT asset management. Which ones apply to you?
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It's easy to set goals. It's not that easy to reach them. A "vision" will lead the way and that's what you will find in the pages of the Service Strategy Toolkit.