Customer Service Help
Product Downloads
Once payment processing is complete, an email will be sent directly to your designated email address providing your download link. Only links, not files, will be sent via email to avoid mailbox capacity problems, allowing you to download your product safely and securely. Product files are provided in .zip format, extracted to a PDF portfolio file, containing all of the Toolkit components. Adobe Reader or Acrobat 9.0 or higher required for portfolio access. Click here to report any download related problems and receive assistance.
Product Usage
Toolkit products are easy to use. Both products contain comprehensive instruction manuals providing detailed instructions for using all Toolkit components. Basic knowledge of Adobe Acrobat Reader or Acrobat, and Microsoft Office Word, PowerPoint and Excel is required. Toolkit manuals and PDF forms have been secured to prevent unauthorized changes, but all other functionality is available for data entry, commenting, digital signatures, printing and searching. Templates and spreadsheets are fully customizable. No passwords are required for product usage. Click here to submit product questions.
Payment Process
We use PayPal as our primary payment transaction service. If you experience any credit card processing problems, contact the PayPal Help Center. Click here to submit other payment and purchase questions.
Registration
Registration is required to download our free whitepapers and Quick Tool Templates. It's fast, easy and simple, and you can opt-out at any time. Members receive occasional newsletters, special offers and new content announcements, as well as whitepapers and templates. We respect member privacy and do not sell or provide any member information to third parties. You will note that ITtoolkit.com is advertiser free and we will not fill your inbox with unwanted information.
White Paper and Quick Tools
ITtoolkit.com white papers are provided in PDF format and Adobe Reader or Acrobat 7.0 or higher is required for access and use. Our white papers contain password protection to prevent content copying or changes.
Quick Tool Templates are provided in Microsoft Office Word format (for version 2007 and higher). For easy access, the seven (7) Word files (.docx) are packaged as attachments to a single PDF file that will available for download. Just click on the attachment links in the PDF file to open and save each Word file as needed.
White paper and Quick Tool downloads require member registration as noted above.
Unsubscribe
You may unsubscribe from ITtoolkit.com at any time and will no longer receive any newsletters or other communications. Once you unsubscribe you will no longer have access to members content. Click here to unsubscribe.
Report Site or Product Problems
Click here to report site or product problems.