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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
See our full product catalog
Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary

IT Operations Articles
Is It Time for a Technology Upgrade?
How can you tell if the time is right for yet another technology upgrade? In order make effective upgrade decisions, you will need to assess the nature of the upgrade, what it has to offer, and how it fits in with your current technical environment. You have to consider multiple factors, including varied technical specifics, installation requirements, maintenance, costs and long term benefits.
Articles Subject Index (IT Operations)
- Asset Management
- Disaster Recovery Planning
- IT/Business Alignment
- Operational Practices and Procedures
- Support Strategies
Featured Management Kit
Technology
upgrades have to offer more than just the "latest and greatest"
feature - they have to make business sense.
The Technology Upgrade Planning Template, from ITtoolkit.com, will help you to evaluate upgrade needs and requirements, examining business value and technical viability. Then, once this analysis is complete, continue using the template to document relevant conclusions.