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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
See our full product catalog
Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary
IT Operations Articles
Setting Standards for End User Technology
To each his own - except when it comes to technology in the workplace. While end-user technology standards may not always be popular, organizations that adopt, and adhere, to an appropriate set of technology standards will reap the rewards, saving time, money and effort. Technology standards set limits and boundaries on the specific types of hardware and software products used within your company. As can be expected, these restrictions may be met with a good deal of resistance from your end-users. To respond, IT must be able to justify standards decisions and enforcement actions.
Articles Subject Index (IT Operations)
- Asset Management
- Disaster Recovery Planning
- IT/Business Alignment
- Operational Practices and Procedures
- Support Strategies
Featured Solutions
Focusing
on practical issues in best practices planning, The Asset
Management Planning Template, from ITtoolkit.com,
will help you to analyze asset management requirements, and
to plan related policies and procedures.
The Template gives you the information and tools needed to collect data and document steps for managing technology assets, including hardware, software and related peripherals..