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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
See our full product catalog
Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary
IT Operations Articles
Technical Documentation: Obligation or Overhead?
Without meaningful documentation, IT staff may spend more time dealing with technical problems, repeatedly researching and collecting information, and implementing different flavors of the same technical solutions. All this leads to more work and wasted time. Getting started on the road to meaningful documentation may seem overwhelming, but it only hurts the first time. Once you have gotten over the initial hurdle, and have established a regular format and routine for documentation, you can ultimately save time and increase productivity.
Articles Subject Index (IT Operations)
- Asset Management
- Disaster Recovery Planning
- IT/Business Alignment
- Operational Practices and Procedures
- Support Strategies
Featured Management Kit
Disaster recovery is one of the most critical
business issues faced today. Are you ready? Are you prepared to analyze current needs, plan effective
procedures, write a plan, and keep it current through ongoing
organizational and technical changes?
The Disaster Recovery Plan Process Kit from ITtoolkit.com, gives you the tools and resources you need to meet these challenges, and much more.