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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
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Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary

Project Management Articles
Organize to Audit and Improve Project Performance
Project audits are rarely welcome and often contentious, but when done correctly, they offer unparalleled opportunity for process improvement and project rescue. It all depends on the process, the people and the purpose.
Audits should not be a surprise, a threat, or punishment. Project audits should become a normal, expected part of the project management process, used to improve project results and organizational performance. To that end, the project audit organization must be structured and staffed to facilitate improvement through identified goals, established standards, training and institutional support.
Ask questions - get answers! The project review process is the most effective mechanism for improving project management practices and actual project results. A timely, comprehensive project review can reveal so much - what went wrong, what went right, and how to avoid problems in the future.
The Project Review Survey Kit, from ITtoolkit.com, gives you with the steps, forms and advice to help you review project performance.
Articles Subject Index (Project Management)
- Concepts and Principles
- Risks, Issues and Change Control
- Finances and Procurement
- Staffing and Resource Management
- IT Projects
- Project Planning Strategies
- Requirements Planning
