Tips
and Techniques for IT Policy Planning
Using Policies and Procedures as a Management Tool
Policies
and procedures - oh no! Let's face the facts, policies and
procedures are often seen through negative eyes, commonly viewed as
an administrative burden, designed to limit creativity and impede
the need to "just get things done". And in fact, IT management
policies, and related procedures, are often used to limit and
control technology utilization, lower operating costs, and to limit
risk exposure. From this perspective, policies and procedures
are a necessary, and at times, intrusive, means to an end.
However, the story does not have to end there. When used
effectively, policies and procedures can also be used to market and
promote IT services.
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