Tips
and Techniques for IT Alignment
Building the IT/End-user Partnership
While
IT strives for balance between end-user demands, information
technology best practices, and overall company needs, the end-user
community tends to focus on specific, albeit important, needs of the
moment .... and so, a conflict is born. This natural conflict
may never be eradicated, but it can be mitigated through effective
cooperation, collaboration and communication. This is
the essence of the IT / End-User partnership... to establish common
ground and purpose in the delivery and acceptance of IT services and
strategies.
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