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IT management is part project management, part technology
operations and part general management.
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General Management Articles
Was Your Last Meeting a Success?
Of all the steps taken to plan, prepare and hold a business meeting, the most strategic work may very well take place after the physical meeting has ended. As a meeting leader, you must be able to assess the results of your meeting, to follow-up on pending action items, and to plan more productive meetings in the future.
Articles Subject Index (General Management)
Featured Management Kit
Project communication is more than "meetings and memos".
It is a strategy and a tactic, providing the means by which information flows
through the project
lifecycle.
The Project Communication Process Kit, from ITtoolkit.com, shows you how to analyze communications needs, write plans, and develop appropriate communications strategies for any type of project...