Tips
and Techniques for Asset Management
On the Move: Managing Desktop Moves, Adds & Changes
Although
not be particularly interesting or exciting, desktop moves, adds and
changes (MAC), can be a very demanding part of the IT service
function. The size and scope of these various MAC projects will
determine the extent of IT involvement and the degree of technical
complexity. However, in view of the direct customer service
impact of any MAC project, whether large or small, it is advisable
to carefully consider a systematic approach to all moves, adds and
changes.
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