Tips
and Techniques IT Auditing
Planning the IT Operations Audit
The mere mention of an internal audit is enough to make anyone nervous. But, put in
proper perspective, an audit of IT operational policies and procedures will help you to assess
IT service relevancy and viability.
An IT operations audit will serve its intended purpose if two
primary objectives are reached.... a) audit goals are clearly
defined in advance and b) audit results are applied to improve
service quality.
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