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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
See our full product catalog
Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary
IT Operations Articles
Examining the True Costs of Downtime
Downtime cost analysis is a numbers game. Everyone knows that downtime is costly. Downtime is also preventable to a large extent, and certainly, what cannot be prevented, can be reduced, managed and mitigated. But knowledge alone may not move anyone to act, largely because "action" is also costly. It takes time, money and staff resources to analyze needs and develop working solutions. And, above all, technology related expenses have to be justified.
Articles Subject Index (IT Operations)
- Asset Management
- Disaster Recovery Planning
- IT/Business Alignment
- Operational Practices and Procedures
- Support Strategies
Featured Management Kit
Disaster recovery is one of the most critical
business issues faced today. Are you ready? Are you prepared to analyze current needs, plan effective
procedures, write a plan, and keep it current through ongoing
organizational and technical changes?
The Disaster Recovery Plan Process Kit from ITtoolkit.com, gives you the tools and resources you need to meet these challenges, and much more.