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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
See our full product catalog
Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary
IT Operations Articles
Do More With Less: IT Management in Changing Times
When economic conditions or individual business circumstances take a turn for the worse, IT groups are likely targets for budget cuts and staff reductions. If this happens to you will you be prepared to do more with less? While staff and financial resources may be reduced, the demand for technical support will probably not change... if anything, it will probably increase. These circumstances demand special tactics to maintain service quality.
Articles Subject Index (IT Operations)
- Asset Management
- Disaster Recovery Planning
- IT/Business Alignment
- Operational Practices and Procedures
- Support Strategies
Featured Management Kit
The
Business Benefits Checklist is a time-saving planning tool
for IT professionals and project managers, helping you to quantify
meaningful and measureable business benefits for IT plans and
projects.
Use this fill-in form checklist to justify any planned IT expenditure, to ensure that plans and investments are properly aligned with business goals and objectives. .