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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
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Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary

IT Operations Articles
Basics and Benefits of Disaster Recovery Planning
Disaster recovery planning and business continuity management is essential to business security and survival. Once you acknowledge the value of technology to your organization, you must also consider the related consequences when and if that technology becomes temporarily unavailable, or totally inaccessible. Disaster recovery planning can be used to identify needs, analyze consequences and to develop recovery strategies.
Articles Subject Index (IT Operations)
- Asset Management
- Disaster Recovery Planning
- IT/Business Alignment
- Operational Practices and Procedures
- Support Strategies
Featured Management Kit
Disaster recovery is one of the most critical
business issues faced today. Are you ready? Are you prepared to analyze current needs, plan effective
procedures, write a plan, and keep it current through ongoing
organizational and technical changes?
The Disaster Recovery Plan Process Kit from ITtoolkit.com, gives you the tools and resources you need to meet these challenges, and much more.