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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
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Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary

IT Operations Articles
Planning Policies for Desktop Asset Management
Desktop asset management provides a roadmap for the selection, acquisition, implementation, and upkeep of desktop hardware and software. Desktop asset management practices can provide many benefits to a business organization, facilitating support, lowering costs, and ensuring maximum reliability and security. But like any management practice, these benefits do not come without costs.
Articles Subject Index (IT Operations)
- Asset Management
- Disaster Recovery Planning
- IT/Business Alignment
- Operational Practices and Procedures
- Support Strategies
Featured Solutions
Focusing
on practical issues in best practices planning, The Asset
Management Planning Template, from ITtoolkit.com,
will help you to analyze asset management requirements, and
to plan related policies and procedures.
The Template gives you the information and tools needed to collect data and document steps for managing technology assets, including hardware, software and related peripherals..