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IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
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Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary

General Management Articles
Managing Staff Burnout
Whether you work in technical support, applications development, platform design, systems administration or project management, the life of an informational technology professional is both challenging and stressful.
It's hard to escape the impact of "constant contact burnout", brought about by long hours and frustration as you repeatedly watch unexpected events play havoc with the best laid plans. And you need to take note of the warning signs before it is too late.
Articles Subject Index (General Management)
Best Value for Project Managers
The
Project Management Bundle, from ITtoolkit.com, contains (8)
Management Kits and Planning Templates, covering all the key
deliverables in the project lifecycle - from the
statement of work
to the post-project review.
You get multiple manuals, forms and templates in one package - to improve results and save time in all your projects. Available for immediate download or on CD.