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IT management is part project management, part technology
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General Management Articles
Leading an Effective Conference Call
As a manager, you will probably be called upon to lead the occasional (or perhaps frequent) telephone conference call. While these conference calls will never fully replace the "face-to-face" meeting, they are a necessary tool for communication and decision making in a fast paced project environment.
Read this article and learn how to plan and conduct effective conference calls, covering call preparation, etiquette, logistics, as well as tips and tricks to ensure maximum participation.
Articles Subject Index (General Management)
Featured Management Kit
Project communication is more than "meetings and memos".
It is a strategy and a tactic, providing the means by which information flows
through the project
lifecycle.
The Project Communication Process Kit, from ITtoolkit.com, shows you how to analyze communications needs, write plans, and develop appropriate communications strategies for any type of project...