Welcome to our website
Download Free White Paper
IT management is part project management, part technology
operations and part general management.
Combining these three into one flexible management process is the key to success. We show you how it's done.
To learn more, download your own copy of our white paper - The Manage by Process Framework.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
See our full product catalog
Featured Tools and Templates
Get a quick start on your project and IT planning needs with our series of free forms, checklists and templates.
- Project Status Report Template
- Meeting Agenda Template
- IT Mission Statement Template
- Project Management Glossary

General Management Articles
Management Basics: The Cost/Benefit Analysis
IT organizations are expected to provide support, make decisions and to take responsibility for the secure, reliable and effective operation of technology within business. To that end, every IT plan, project and proposal should be backed up by one or more viable "business benefit". To ensure that every technology proposal is considered and approved, these benefits must be realistic and relevant.
Articles Subject Index (General Management)
Featured Planning Template
The
Business Benefits Checklist is a time-saving planning tool
for IT professionals and project managers, helping you to quantify
meaningful and measureable business benefits for IT plans and
projects.
Use this fill-in form checklist to justify any planned IT expenditure, to ensure that plans and investments are properly aligned with business goals and objectives. .