Best Value for Project Managers
The Project Management Bundle
is filled with useful ideas, time-saving steps, and easy to use
tools to help you start, manage and complete any project.
You get (8) products, with more that (250+) pages of steps and instructions, and (20+) forms and templates
This bundle is available for download or on CD for $249 - a savings of 20% compared to individual product titles.
Kits and Templates
The Project Planning Roadmap
The Statement of Work Process Kit
The Project Standards Policy Kit
The Problem Management Policy
Kit
The Asset Management Planning
Template
The Disaster Recovery Plan Process Kit
The IT Services Survey Kit
See our full product catalog
Articles Subject Index
Project Management Articles
Concepts and Principles
Risks, Issues and Change Control
Finances and Procurement
Staffing and Resource Management
IT Projects
Project Planning Strategies
Requirements Planning
IT Operations Articles
Asset Management
Disaster Recovery Planning
IT/Business Alignment
Operational Practices and Procedures
Support Strategies
General Management Articles
Strategies and Techniques
Professional Development
Policies and Procedures
Customer Service
Articles from ITtoolkit
IT Operations
Welcome to our directory of IT operations articles. These articles focus on issues and topics to help you deliver IT support services, manage hardware and software assets, align IT services, plan policies and procedures, and provide quality services with limited resources. Just click on any of the article links below.
- The Asset Management Needs Assessment
- Managing Desktop Moves, Adds and Changes
- Planning Policies for Desktop Asset Management
- Too Outdated to Update: Coping with Legacy Systems
- A Team Approach to Disaster Recovery Planning
- Assessing Data Backup Requirements
- Disaster Recovery Planning in IT: Basics and Benefits
- Take Action: Activating Your Plan for Disaster Recovery
- Examining the True Costs of Downtime
- Never Assume: Test Your Plans for Disaster Recovery
- Planning Policies for Data Security
- Problem Management: Coping with Crisis Perceptions
- Proactive Problem Management: Managing Problems as Projects
- IT Management Practices for the Enterprise
- IT Management Practices for the Small Business
- IT Organizations by Design
- Decision Making in IT: Anticipate Impact
Operational Policies and Procedures
- Easy Steps for Systems Change Control
- Creating Effective Service Level Agreements
- Do More with Less: IT Management in Changing Times
- Documenting IT Policies and Procedures
- Is it Time for a Technology Upgrade?
- Planning the IT Operations Audit
- Setting Standards for End-user Technology
- Technical Documentation: Overhead or Obligation?
- Use Policies and Procedures to Promote IT Services
IT Support and Service Strategies
- Customer Service Principles for IT Support
- Marketing Strategies for the Internal Help Desk
- Making the Case for End-user Training
- Balancing Acts: IT Best Practices vs. End User Demands
- Creating Opportunities for Added Value
- Service Metrics: Find the Hidden Meaning
- Building IT and End-user Partnerships